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  • Why smooth onboarding helps the therapy process, with Kim Simmons

First impressions matter, so how can you get off to the best possible start with a new therapy client?

In this episode I have guest Kim Simmons, a VA that works exclusively with therapists, coming to share her knowledge about why a smooth onboarding process helps the counselling process. 


In this episode we discuss:

  • Why a smooth welcoming process helps the therapeutic relationship
  • How it can help a client continue the counselling process
  • How it demonstrates that you run a professional service

And Kim shares lots of tips and ideas you can try right now. 

About Kim Simmons

Kim started her business Virtually Irreplaceable in late 2020 after working with therapists in Private Practice as a Virtual Assistant for several years. 

She has since pivoted the business to helping therapists get online, get their processes in place and their systems set up.

And because she has such a lot of experience of working specifically with counsellors she has a great knowledge around therapy specific business, like confidentiality, paperwork etc - basically, she takes away the headaches for you. 

Links to follow:

Connect with Kim on Linkedin HERE

And see how she can help you at Virtually Irreplaceable


Workflow Freebie

Online Course (Virtually Done)

Facebook - facebook.com/VirtuallyIrreplaceable

Instagram - instagram.com/virtuallyirreplaceable

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What to do next

If you enjoyed this show, why not share it with your counselling peers.

And don’t forget to subscribe to the show on your favourite app of choice to get automatic updates as soon as a show goes live.

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Jane lives in beautiful Lincoln with her 2 boys and rescue dog. When she's not talking about herself in the third person, she's usually found with her feet up and eating Maltesers. Sometimes she even shares them with friends.