Does therapy need a rebrand - Jane Travis, Grow Your Counselling Business

Have you noticed how people are often terrified of therapy?  

Some people see it as a punishment, some think it's because they are 'broken' and need fixing, some seem to think we're going to judge them, or be patronising, or tell them what to do, or even make them do something they don't want to.

Maybe they think they've done something wrong, or they have failed, or that because they are struggling, it proves they aren't enough. 

Many people think they will be analysed - when you tell someone you've just met that you're a therapist, there's often a nervous laugh and they say 'ooh, don't analyse me!'

(My friend always replies 'you'll know if I'm analysing you as I'll be charging you!)​

There's a fear that somehow, we can access all their deep, dark, innermost secrets just by chatting with them!

If people - our potential clients - think this is what counselling is, then they simply won't want to come.  

So does therapy need a rebrand?


Does therapy need a rebrand_ - Jane Travis - Grow Your Counselling Business.

It stands to reason, doesn't it?  If they feel like they're standing in front of the headmistress and being made to feel small because of their misdemeanours, they'll run for the hills!

In counselling, people open themselves up to us and share that they ate a whole packet of biscuits, or stole a tenner out of mums purse, or lied, or slept with their friends partner, or gossiped, or gambled away their house and family, or hate their mother...things they might have held on to for years.  ​

They need to be reassured that it's safe to talk about whatever they have going on.

With this in mind, think of your directory bios, your website, your social media, your blogs - do they show your warmth, or a list of qualifications and psychobabble? 

Tip: When writing marketing material, imagine you're talking to someone specific - maybe a client you've had, or someone that'd be your ideal client. Your writing will be more personal.  

How are therapists portrayed in the media?

Well, as you lie on a couch, they look at you over their glasses whilst writing on a clipboard.  A bit clinical, holier than thou.  And Frasier - great show, but he's a pious snob!

The therapists I know do their best to make the client feel comfortable, accepted, valued, understood. 

Counsellors are just people - warm, caring, kind people, and that's why it's vital to let your personality show through your blogging, social media and other marketing. This is the modern face of therapy.

If you seem friendly, warm and approachable people will be more likely to pick up the phone and get help.  

Tell people clearly and simply who you help, and how they can expect to feel after counselling.  ​

For example, people often report that they feel:

  • Feel calmer
  • Less stressed
  • Sleep better
  • Improved communication
  • Learn how to say no
  • Make positive changes
  • Better work/life balance
  • Laugh more
  • Practice self care
  • Are kinder to themselves
  • Understand their needs
  • Eat/drink less
  • Improved libido

You aren't making any guarantees, just showing ways it might be beneficial. ​

Therapy isn't for everyone I know that. But there are a lot of people out there that would really benefit from counselling but are just too scared to reach out.

So what do you think? Does therapy need a rebrand?

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About the Author Jane

Jane lives in beautiful Lincoln with her 2 boys and rescue dog. When she's not talking about herself in the third person, she's usually found with her feet up and eating Maltesers. Sometimes she even shares them with friends.

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