Highlights Reel: 6 steps to turning an enquiry into a booking

061: Highlights Reel: 6 steps to turning an enquiry into a booking

How you handle that first contact over the phone is important and is the difference between having a new client appointment in your diary or not. 

So in this episode, I share some really effective but simple tips to be sure that if you are a good fit for them, they make that appointment.

Here's what you'll learn in this episode:

  • The reality of phone enquiries
  • The importance of mindset
  • How to increase your confidence
  • How to take gentle control of the call
  • Setting expectations
  • Booking at days/times that are convenient for you
  • How to refer the client on without them feeling rejected

And if you want to feel more confident on these calls, grab the FREE cheatsheet to have by your side


6 Steps to turning an enquiry into a booking

If you want to feel more confident on calls, grab the FREE  cheatsheet and see what a difference it makes

6 Steps to turning an enquiry into a booking cheatsheet

What to do next

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About the Author Jane

Jane lives in beautiful Lincoln with her 2 boys and rescue dog. When she's not talking about herself in the third person, she's usually found with her feet up and eating Maltesers. Sometimes she even shares them with friends. Follow me on Instagram

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