I’ve had too many nights of Maltesers and Netflix, and I feel a bit sluggish. (Strangely, all my clothes seem to have shrunk in the wash too!)

So I've decided to hire a personal trainer. I know I’m in safe hands because they’ve trained for years and have a wall full of qualifications to prove it.

They have a 6 week program - ‘6 weeks to a trimmer bod’.

They know the best, most efficient and up to date methods around - and they motivate you with an interesting mix of something between sergeant major and cheerleader.

Here's what happened...

What do clients need to see on your FAQ page?

You’ve been losing sleep for months and you know you have to grasp the nettle and talk to someone about how you feel, but you’ve never been to counselling before and don’t really know what to expect.

You find a counsellor that feels right for you and that specialises in the issues you're currently experiencing.

Now what?

Do you remember the first time you had counselling? I do. I was pretty damned terrified, suspicious of the process and felt very vulnerable.

I had no idea what to expect or what would be expected of me. I even thought it would be taped - I don’t know where that idea sprang from, but it was there.

So anything we can do to let potential clients know what to expect is good, and one way of doing that is an FAQ (Frequently Asked Questions) page on your website.

Here's what to include on your FAQ page

Are you a thERAPIST that doesn't feel comfortable charging clients? 

There's a lot of us about!  

Frankly, you'd prefer to never have to deal with the exchange of cash, but you started a private practice due to the lack of salaried positions and that means charging clients. 

When I first started out I struggled with this too - it was something I often talked about in supervision.

Then I made this one ridiculously simple change that transformed how I feel about charging clients...

When did you last update your therapy website?

Your website is your shop window: It gives your potential clients a first impression of you and the services you offer.

So if your website is your shop window, does yours have dust and dead flies ​on it? (Yeuck!) 

Or is it sparkly clean and tidy?​

Take a look at yours - could it do with a little TLC?